Payment Policy
Last Updated: 26 September, 2026
At Jackora, we are committed to providing a secure, transparent, and convenient shopping experience. This Payment Policy explains our payment procedures, accepted payment methods, transaction security, billing information, and payment-related inquiries.
1. Accepted Payment Methods
Jackora accepts the payment methods displayed at checkout, subject to availability.
All payments must be completed successfully before an order can be confirmed and processed.
2. Payment Security
We prioritize the security of your personal and payment information.
All online transactions are processed through secure payment gateways that use encryption and industry-standard security measures to protect your information.
Jackora does not directly store your complete credit or debit card details.
3. Payment Processing
Payment is required at the time of purchase.
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
If your payment is declined or unsuccessful, your order may remain incomplete until a successful payment is received.
4. Currency
All prices on the Jackora website are displayed in United States Dollars (USD).
Payments are processed in USD. If you use a payment method associated with another currency, your bank or payment provider may apply currency conversion charges.
5. Billing Information
Customers are responsible for providing accurate and complete billing information during checkout.
Please ensure that your billing name, address, and payment details are correct to avoid transaction failures or order processing delays.
For security reasons, orders may be subject to additional payment verification.
6. Pricing and Taxes
All product prices are displayed on our website in USD.
Applicable taxes and shipping charges are calculated and displayed during checkout before you complete your purchase.
Jackora charges a flat shipping fee of $10.00 per order.
We reserve the right to update product prices and promotional offers. Any changes will not affect orders that have already been confirmed.
7. Failed or Declined Payments
If your payment is unsuccessful, please:
- Verify that your payment details are correct.
- Ensure that sufficient funds are available.
- Check with your bank or payment provider for transaction restrictions.
- Try another available payment method.
If the issue continues, contact our customer support team at support@jackora.store.
8. Order Cancellation and Refunds
Orders may be cancelled before they enter processing or shipment.
Approved cancellations will be refunded to the original payment method.
For eligible product returns, refunds are processed within 10 business days after the returned item has been received, inspected, and approved.
Your bank or payment provider may require additional time to make the refunded amount available.
For more information, please review our Returns & Refund Policy.
9. Unauthorized Transactions
If you notice an unauthorized transaction involving Jackora, please contact our customer support team immediately.
We also recommend contacting your bank or payment provider to report the transaction and protect your account.
Business Information
Business Name: Jackora
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Mail: support@jackora.store
Business Address: 450 Amwell Rd, Hillsborough Township, NJ 08844, United States
Business Phone: +1 (917) 427-8297
Cut-Off Time: 5:00 PM (GMT-05:00)
Time Zone: (GMT-05:00) EST (New York)